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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9937
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Maxwebsearchsupport pops up each time i try to open a new

Customer Question

maxwebsearchsupport pops up each time i try to open a new wndow ... pleasehelpme get rid of this unwanted page..
***** *****
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Your Mac is infected with a malware. On your Mac, download the AdwareMedic application from here --> http://www.adwaremedic.com/index.php
Open the downloaded AdwareMedic file and run AdwareMedic. Scan with it. This will find and remove all malwares. If you are unable to download this on your Mac, then download this from another computer, copy it to a CD or USB flash/thumb drive, put it on your Mac and run from it.
If that didn't work, then download BitDefender AntiVirus application from here (don't buy it) -> http://www.bitdefender.com/solutions/antivirus-for-mac.html
Then scan with it. Please let me know if that didn't work, so we can continue troubleshooting.