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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I just upgraded to OS7.5 on my I Mac with dual core desk top.

Customer Question

I just upgraded to OS7.5 on my I Mac with dual core desk top. Now I cannot open the files created in Microsoft word and excel. How can I retrieve these files?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you mean Mac OS X version 10.7.5? Or another version?
What is the error or message when opening a Word document or an Excel document?
Do you have Microsoft Office application installed?
When you are available, please reply back at the box below to continue. Thank you,