How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a question. My son bought me a new mac and I cannot

Customer Question

I have a question. My son bought me a new mac and I cannot remember my password. My husband just passed away and I cannot find where he wrote it down. My son says that my OS X is to old and will not update to a new browser. The phone number he put in google is a land line number that I do not have anymore. Any ideas and how to get my password?
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. What version of Mac OS X are you using ? You can check it from Apple > About This Mac