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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8624
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The application preferences file is damaged. Please remove

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The application preferences file is damaged. Please remove it and relaunch QuarkXPress [297]

How do I do this?
What verrsion of Quark please?
Customer: replied 2 years ago.


Ok . Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.
Customer: replied 2 years ago.

version 10.6.8 Processor 2.5 GHz Intel Core i5 Memory 4GB 1333 MHz DDR3


1. If the application crashes, Force Quit out of QuarkXPress.

2. On the Finder level, go to the Hard Drive > Applications > QuarkXPress folder.

3. Inside the QuarkXPress folder, create a new folder by going to File > New Folder

4. Label the new folder Preferences (use an upper case P - It is important that “Preferences” be spelled correctly).

5. Launch QuarkXPress from the QuarkXPress folder.
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