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Josh, Mac Support
Category: Mac
Satisfied Customers: 18005
Experience:  5 years as Network Admin, 10+ years of IT support
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Just installed iTunes on a Win8 machine. Got the message that

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Just installed iTunes on a Win8 machine. Got the message that update is needed. clicked ok, now iPad shows only apple, progress bar does not show anything and cannot even switch ipad off. Thanks for any ideas.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Please press and hold down the power button AND home button together for 20 seconds until the iPad restarts. (buttons shown below)

Josh and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Have done the magic reset and it restores now. Hopefully getting back on. Will report. Tnx so far.


Okay, let me know!

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