How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Mac Support
Category: Mac
Satisfied Customers: 17208
Experience:  5 years as Network Admin, 10+ years of IT support
Type Your Mac Question Here...
Josh is online now
A new question is answered every 9 seconds

Locked by Customer Service

Customer Question

Cannot remember my apple id or password
Submitted: 3 years ago.
Category: Mac
Expert:  Josh replied 3 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

You will need to find your Apple ID first then reset your password XXXXX

Apple ID:

Please click here --->

Enter your information to find your Apple ID


Please click here --->

Please follow the steps and reset your password. Once complete please use the new password

Expert:  Josh replied 3 years ago.

Please respond back with any issues instead of leaving negative feedback so that I can continue to assist you