I’m Rachel, and I’m moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still needing assistance from another one of the professionals? Please let me know if you wish to continue waiting or if you would like for us to close your question.Also remember that JustAnswer has a multitude of categories to help you with all your needs from Health, Pets, Computers, Taxes, Cars, Finance, Law, to Home Improvement, and more.
I can close your question per your request and return your good faith deposit to your original funding source immediately. It may take up to 4 business days to show back up in your account depending on your credit card company. Or we can continue to try and find a professional for you. Please let me know how you wish to proceed.
Rachel ~ Moderator