Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Between asking my question and your response my computer came back to life and I was able to open the finder and delete the emails - thank you though
Happy to hear your problem solved. Remember us, when you need any assistance again. Your business is very valuable for us. You can ask a question directly to me by going to http://www.justanswer.com/computer/expert-jinsmn/ Now let me file this question as closed. Regards Jins
Thank you, XXXXX XXXXX won't be charged for this as the issue was resolved without help (if there was an obvious way I could have cancelled my question I would have!)?
Thank you very much!