Hello Charlene! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you tried to turn off / restart the iPad this way: Please press and hold both the Power button and the Home buttons together on the iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please let me know. Thank you.
Thank you. The screen is at the Apple Icon and it is downloading from my PC in restore mode. I got this far earlier, but it froze before it finished, so I'm not certain yet if it is fixed or not. I will let you know when the download is complete (If it is). Again, thanks
My IPAD is in restore mode. Thanks, again. Charlene