How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My I pad will not let me get my emails it said to contact you

Customer Question

My I pad will not let me get my emails it said to contact you for support>
Submitted: 3 years ago.
Category: Mac
Expert:  John T. F. replied 3 years ago.
Hello! My name isXXXXX will work diligently to provide accurate advice and information.

Who is your email provider and what is the exact message you are seeing?

Thanks,
John
Customer: replied 3 years ago.


Yahoo.com that my account had detected some unusual activity and that they had temporarily locked my account for my protection

Expert:  John T. F. replied 3 years ago.
Thanks, Barbara.

It appears you may have submitted your issue to the wrong site.

This is JustAnswer, a third-party pay support site. We are not affiliated with Yahoo.com.

I wanted to clarify this with you.

Thanks,
John
Customer: replied 3 years ago.


Thank you, Will I be charge for this?

Expert:  John T. F. replied 3 years ago.
If we were to continue any further then it would fall under pay assistance. However, you can find details on refunding your initial deposit via the following link:
http://ww2.justanswer.com/help

I am not an employee of JustAnswer and so do not have access to your account details directly.

Thanks,
John