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Hello Judy! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is this the 4-digit passcode/password? Do you mean you cannot open anything on the iPad?Do you have windows xp, vista, or 7, or 8, or mac computer? Do you have the iTunes program installed/working on your computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Please let me know. Thank you,
Hi. No this is a 10 digit #, Windows 7, pc - trying to get into my apple
can we talk on the ph?
I still don't have an icon for iTunes & still cannot get an iTunes app
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