Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you mean the wireless / wi-fi password? What's the model of your Internet / wireless modem / router device?
Can we do a remote session, so we can chat, and I will be able to help you directly?Edit: Please let me know if you still need help with this. Thank you,