If you mean my computer, yes. I am so not computer literate....
Yes...I hope I'm not too much of a problem as we go along.
Oh boy..will it tell me how to down load this? I do very little & have very little on my ipad? but I'll go ahead...
Yes but then I wasn't sure how to get back to you...sigh...but did. now what Ashik?
Yes (I think so)
Ashik....if there are 2 of these on the same page...they invited me to listen to the radio...is this helpful to you?
OK one more thin...in the front of my computer there are 2 openings, one above the other...which would I use for a proper connection???
actually the cable has a 3 prong picture on top & it fits right into my computer. my next question would be...my ipad is asking for my password & this is the reason I'm here with you today. I messed mine up. How do I put a new one in....I can do the instructions because I wrote them down...but where do I find iTunes??? Thank you!
I am scared to death that when I go to the start menu I'll loose you again! But I'll try.
Note : Put it to DFU Mode while connected to computer and also in DFU Mode your iPad will remain blank or shows black screen. Timing is critical when you put it to DFU Mode, so keep trying until it goes to DFU Mode. It may take some time or effort to put it to DFU Mode, so keep trying until it goes to DFU Mode.
Let me know how it goes Rose.
Ashik...I am very proud of myself that I lost you but found you again in my emails! sigh It is important to me that I do a rating for you when we finish. You have been very helpful to me. I know we are coming down to the wire on this. Once again I need to get to my iTunes which I saw on my home page & it's not in my brow! But I will continue come what may. Sometimes I even amaze myself! Thank you!
I know I have iTunes installed. I think I did this twice(???) Now it says it is locked because I need my passcode which I don't have & the mess I'm in. I will try to get itunes In my favorites so I can proceed. It may be awhile but I will get back to you! Thank you
Ashik...I just had to take a break from this machine. I will now follow the steps provided. I'll get back to you...:)
Ashik...it will not let me go any further because it is reminding me about my password XXXXX which is what this is all about in the first place... I would have completed long ago if I had a pass code! Not sure what to do next....and that is my big problem for the moment!
Ashik...I do know one young man tha tI might get over here this evening that could finish this once and for all & you can get paid for hanging around with me today. I don't know what part of the world you are in but let me know if this could work for you. Now I'm not even sure he is available but I don't know what else to do! Would this work for you in any way?????
Ashik...I pray I haven't been your worse night mare!!! There is only 1 person I can think of that I know will help me get to the finish line but it won't be until tomorrow late afternoon. I will keep all of our emails. This family owns an iPad & have all kinds of things on it so I am pretty sure he will be able to get me out of this. I will then do my very positive report on you. I guess this way I won't be charged twice! It's evening here. Enjoy yours....Rose
Hi Ashik, The person I thought could help me stopped by on his way home from work tonight. He has computer knowledge but could not get my iPad up either. When we got to the iPad it kept telling me it was disabled because of the password, which I got to a few times yesterday! Please go ahead & finish this with your company so you can get paid. I am just going to have to drive to the Apple store, even without an appointment to see what we can do. I was so very pleased with your service & knowledge that you shared with me. I will be happy to do the survey about you. Thank you...Rose