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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 17142
Experience:  5 years as Network Admin, 10+ years of IT support
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I want to know if my acct has been deleted.

Customer Question

I want to know if my acct has been deleted. I have the correct password XXXXX it won't accept it..... Has my acct. been hacked into by my son Bradley XXXX

Submitted: 3 years ago.
Category: Mac
Expert:  Josh replied 3 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

It sounds like someone has attempted to hack into your account which has caused it to become temporarly unavailable even with the right person.

Please click here ---> http://www.pof.com/getpassword.aspx

Enter your email address then press Submit

Check your email for steps on resetting your password XXXXX try loggin in with the new password.
Customer: replied 3 years ago.

You have not answered my question? Where's my answer to this problem? I have tried to tell you my email addy but it will not accept it.. I do want my refund back if you can assist me. Ty

Expert:  Josh replied 3 years ago.
Jean,

Here is my answer again for you - Something must have happened..


It sounds like someone has attempted to hack into your account which has caused it to become temporarly unavailable even with the right person.

Please click here ---> http://www.pof.com/getpassword.aspx

Enter your email address then press Submit

Check your email for steps on resetting your password XXXXX try loggin in with the new password.
Customer: replied 3 years ago.

It refuses my email so I'm having no answer from you...... Are you going to do anything about this problem or not...

Expert:  Josh replied 3 years ago.
Jean,

I am trying to help you but you must remain patient.

Are you saying that it is rejecting your email address on that form as if you do not have an account anymore?

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