Hi, and welcome! My name is XXXXX XXXXX X am excited to get started with you.So I can better assist you, I will need additional information. What displays in iphoto when you open it?
When I open iphoto there is nothing unusual about it. It displays events, faces, places and all albums on the left side as usual.
In the left column under devices, is your iPad listed?
Click on it and choose to import photos. Close iTunes first
There are no photos to import.
Since there are no photos to import, can you take a picture on your iPad
There needs to be photos in the iphoto libary
There are hundreds of photos in my library. The issue is that when I sync th ipad in itunes, the message says that ituns cannot find the iphoto library.
Thanks for the additional information. Open finder (Click on the happy face icon) In the left column choose photo. Is the iphoto library folder listed?
It should have a flower icon next to it
i do not understand. am i looking for finder in iphoto?
In the left column, There will be a photos folder. Within the photos folder, there should be a iphoto library. If you do not see the photos folder in the left column, click on your account name and then choose the photos folder from there
I clicked finder then under file i click find, then photos and the iphoto library is there and so is some other photo files.
Since it is in the right place, there may actually be an issue with your actual library. To help isolate your issue, we will need to create a new library first. To do this 1. Close iPhone2. Press and hold down the option key while opening iphoto3. Choose to create a new library and name it test
So now there should be a blank library. Now open itunes and try to sync again. Do you still get the same error message?
Uncheck photos and then recheck it
Then click on sync
When I sync the ipad I have to make a choice as to where the photos come from. When I chose to select the folder iphoto is not there.
Close iTunes, Open iphoto and import a few photos into the new library
import to where?
Remember when we just created a new test library? You can just drag a few photos in there
So that iTunes can see it. If it does that will tell us that your old library may need to be repaired
I imported the photos on the ipad to iphoto. I opened itunes attempted to sunc photos and the same things has occurred; itunes does not see the "test" library.
Okay lets focus on itunes. Click on the apple logo in the upper left corner and choose software updates. What updates are available?
None, all up to date
Then we are going to reset itunes and iphoto. What version of OSX are you running?
Open Finder, Click on GO in the top menu and choose Go to folder . Paste this inside ~/Library
Close iTunes and iPhoto First. 1. Locate the preferences folder and click on it 2. Within the preferences folder, locate and delete com.apple.iTunes.plist and com.apple.iPhoto.plist
Where is the "preference folder?
It is within the library folder. When you choose GO from the finder menu and then choose Go to folder , you entered ~/Library and folders displayed.
Within the library folder is the preference folder
i got it and done
Next, Click on the magnifying glass in the upper right corner and type in disk utility
Choose Macintosh HD and choose repair Permissions
Okay let me know when it is done. We just have one more step after this
While we are waiting, open finder again and go back to your photos folder. Delete the test iphoto library
done still working
Open iphoto and make sure it opens to your old library
yep it does
Ok good. Just let me know when disk utility is done
You can close disk utility. Lastly, we are going to rebuild your iphoto library. Press and hold Command+Option+Shift keys while launching iPhoto. Continue to hold those 3 keys until a box pops up. Choose the last option to rebuild
It is working
It may take some time
You will need to restart your computer after. So bookmark our chat so you can get back. Disconnect your iPad if it is still connected
ok I'll let you know before I do that
I think it is finished. I have bookmarked this page. Should I restart now?
Yup! See you when you get back
Okay now go ahead and connect your iPad and attempt to sync again
I have syncd and it looks like all of the photos syncd. When choosing to syn photos in itunes, I can choose to select all or from selcted folders. why do I not see the iphoto library as a choice?
What happens when you uncheck and then check it again
Is iphoto open?
Choose the option to Choose folder. Are you able to select your photo library
The choice is to sync all photos or to choose a folder. When I select to choose a folder a finder box opens and I can see the iphoto library but it is grayed out and not accessable.
Lets re-download itunes. Click on this link http://www.apple.com/itunes/download/
Quit itunes first
going to take about 5-6 minutes. then what?
Re-open iphoto. Your photos are syncing now which means itunes can see it, It is just not displaying
should i just open it?
Yes open it and follow the installation instructions
Disconnect your iPad By the way
what happens to the Itunes I am currently running?
It gets re-installed. All of your music and stuff will still be there
When it is done, you can open it and plug in your iPad
I have completed all of the tasks and everything is the same except that I have successfully syncd the photos on the ipad. I think this will have to do.
Although its working, its still strange. iPhoto should be listed. We can also re-install iPhoto. This will not compromise any of your photos
I may attempt to do this at latter time. I am going to have to leave for work soon
I understand. To re-install iphoto, just delete it and re-download it again from the Mac App store when you have time
I will. Thanks for your time and help. It is always an education with these things.
You are very welcome. Yup we learn new things everyday. Enjoy your day at work :)