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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35233
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Im desperate to find a solution to my iTunes problem Ive

This answer was rated:

I'm desperate to find a solution to my iTunes problem I've tried everything, literally! and have not found a solution.

Problem: when I try to enter the iTunes store I get " iTunes has stopped working. Windows is Checking for a solution" Then the program closes.

Everything else with the program seems to function fine, syncing ect.
What to do?

Sarah

Hello Sarah! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=0cb8573e-892d-4e2e-b803-a52c73b60f6a

Thank you,

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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Viet - Mac Tech and 4 other Mac Specialists are ready to help you