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Nick H.
Nick H., Mac Specialist
Category: Mac
Satisfied Customers: 8183
Experience:  Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
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My ipad wont turn on or off, it just has a white apple lo

Resolved Question:

My ipad won't turn on or off, it just has a white apple logo
Submitted: 10 months ago.
Category: Mac
Expert:  Nick H. replied 10 months ago.
Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

I am sorry that your ipad is not working. Please do the following reset:

HOLD the Power (on/off) button and Home (round button with white square) button for 10-12 seconds. Ignore the Turn off message and release the buttons when you see the white apple logo. Let your device boots. Now test to see if the issue is resolved or still the same.

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Please let me know if this method worked out or not. Thank you!

Nick
Nick H., Mac Specialist
Category: Mac
Satisfied Customers: 8183
Experience: Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
Nick H. and other Mac Specialists are ready to help you
Customer: replied 10 months ago.


It worked. thank you

Expert:  Nick H. replied 10 months ago.
Excellent! Glad I could help out.

Have a great day!

Nick

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