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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2836
Experience:  worked as a Tech support Associate for Apple products
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My sound is distorted, cant watch movies.

This answer was rated:

My sound is distorted, can't watch movies.

I am Vinod. I will try my best to help your resolve this issue.

How long have you been facing this issue?

Also, is the problem only while watching the movies? What about the sound on the songs? Are they fine?

Thank You
Customer: replied 2 years ago.
Sound is fuzzy with everything, sounds like I blew the speakers.
How long have you been facing this issue?
Customer: replied 2 years ago.
Ever since I changed to the 7.0
Thank you.

This can be a hardware issue or a software one. If it is software related, then our troubleshooting may well fix it.

Let's try a reset first. Press and hold the power button and the home button together until you see an apple logo.

Let me know whether that resolves your issue. If not, we will try the next steps.
Vinod Menon and 4 other Mac Specialists are ready to help you
If the reset did not resolve the issue, try resetting all settings.

Go to settings > general > reset > reset all settings.

Make sure you are connected to a wifi network or to itunes in the computer, as this process requires you to reconfigure the settings.

Let me know