I'm not 100% sure. A box came up saying there were five software upgrades available. I know at least one of these was for Flash Player, another for iTunes and another to do with mobile phones. I just clicked yes as I finished working last night. It did not take very long for the upgrades to be downloaded and I heard the machine restart as I went to bed, but didn't check it. This morning the screen was black and would not come to life. I switched it off by holding down the power button, restarted, and now can't get past the white screen/apple symbol page. I am on my wife's computer now.
I am not sure, John. It was definitely 10 point something. Maybe around 10.6? I did purchase and instal newer system a year or two ago but it behaved badly and I reverted to the older system. The computer itself is at least 5 years old but I don't know the purchase date.
I tried restart and held down the ALT key (I think that is same as OPTION?). A hard drive symbol came up called Steve's Mac and I had the mouse cursor on screen for first time, so I clicked on Steve's Mac, but now I just have white screen and Apple symbol again...
Before trying that, I have just found some install disks! I have two that say "For Mac Computers Mac OS X Install Disk 1" and a second called Install Disk 2. I have also found Mac OS X Snow Leopard Install DVD, but I'm pretty sure that's the one that gave me trouble before... Should I try any of these or do what you said above?
I tried as you suggested and black screen with text came up, but iut is not giving me anywhere to type in the code you suggested. There are quite a few lines of text top left of screen. First few read:
64 bit mode enabled
Darwin Kernel version 10.8.0: Tue Jun 7 16:33:36 PDT 201ll: root:xnu-1505there's a lot more... do you need it al?
Relist: Answer came too late. Can anyone help? John T F doesn't seem to be responding any more. I really need to sort this out...
The last line of the text showing on black screen after following John's instructions is:
[ PCI Configuration begin ]
There is a little white square under this, but nothing happens when I try to type in /sbin/fsck -fy aas John suggested. What can I do?
Should I try installing Mac OS X Snow Leopard Version 10.6.3 from the install disk I have found? If so, how do I do this?
Okay, I've found the questions and answers again. What do you suggest I do now? Should we try installing Mac OS X Snow Leopard?
Okay. How do I install the start-up? Do I simply re-start the computer and insert the disk?
Okay... it's happening! I'll let you know how it goes...
Hmmm. Not looking too good. Progress bar for install has stopped progressing and has been saying 42 minutes remaining for at least 10 minutes now... Any ideas, or should I give it more time?Hang on... It's moving again... Slowly.
Thanks! progressing again now.
Success! Thank you!!!