PLEASE CANCEL THIS REQUEST. I AM TIRED OF WAITING FOR AN ANSWER.
I can open iTunes, but when I click on a song title, i get no sound. I am sure it is a software problem because I get sound when i use Internet radio on Safari. I am on a mac mini, about a year old, with big Apple display. All other sounds okay.
Do you think you can help me? I have not contacted Apple yet.
Processor 2.5 ghz intel core iS
memory 16 gb 1333 mhz ddr3
I had WestWorld (a mac store) install 16 gb and they assured me it was okay. Happened about 3 months ago.
Okay. Will do and will get back to you.
I followed your directions and it went as expected. The Mac HD is okay (Verify Disk) and then i clicked on repair Permissions, and it repaired about 15 of them, including about 6 iTunes ones.
But… I still get no sound on iTunes. When I try to play a song, it shows in the bar at the top as playing, but no sound. My Sound icon in the bar at the top of the screen shows there is volume.
No, it is a Mac Mini, bought about a year ago.
Yes, where the pause/play icon is, to the right, is the slider for the volume. It is set all the way to the right. At the very top of the monitor screen is the mac volume button, and it is all the way to the top. When there is a bell, i hear the bell loud and clear. Just no music when i play iTunes.
Okay. I will try it and get back to you.
I followed the directions, but had a problem. I held the keys down until i heard the restart chime. Then i released. I sat in front of the grey screen and nothing happened about about 3 minutes I turned it off and hit the power button.
Not sure I did anything wrong, but maybe i did. I did try iTunes again, and the same sound problem is happening.
Should I try the PRAM again or do something else?
ok. will do and get back to you.
Okay, i tried again, and this time i held the four keys down for the two restart chimes, and then i sat there for about 2 or more minutes waiting for something to happen.
What should happen after this procedure is finished? Should i try again? iTunes still not working.
Display audio. Which is I think must be right because it works for internet radio when i try to get music there.
Internal speakers "built in"
Display audio "usb"
I have been using display audio for over a year. I just tried the internet radio again,a nd it works fine with audio coming out of the display.
Still does not work. Sigh.
The iTunes display of the song works and the bar slides showing that it is playing. But no sound.
v 11.1.2 (32)
And that is an Apple Cinema Display? If so go to the little arrow next to the Volume in iTunes and make sure it is set to Computer:
Hurray!!!!!!! My son must have reset it when he was playing around with the apple tv.
You fixed it. Thank you very very much!