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Can you hold down the sleep/wake button and the home button together until the iPad reboots?
The sleep/wake button is the button on top and the home button is the round button in the center.
all I see is the apple logo and a vertical light line
Is the line progressing in the bar?
You will need to restore the iPad using iTunes.
Do you have iTunes on your computer?
Can you press and hold the sleep wake button on top until the iPad turns itself off
Let me know when it's turned off.
still not off
Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
where is the sleep button
Just a second. I'll send a picture showing this.
Have a look at the picture, it shows both the sleep/wake and the home button.
ok it is on
Is it back on as normal?
What were you resetting?