Hi, and welcome! My name is XXXXX XXXXX I am excited to get started with you.From what you are describing, it sounds like you need to perform software updates. Click on the apple logo in the upper left corner and click on software updates. What updates are available?
Remote Desktop Client Update
Okay those two do not pertain to your issue. We will then need to delete iPhoto and then re-install
this will not delete your photos, just the application
3rd one was Migration Assistant Update for Snow . . .
You will need to run your updates eventually, but non of them relate to iPhoto. Open your finder window and then click on Applications in the left column
How do I reinstall IPhoto?
iPhoto is in the App store, you will need to delete iPhoto first. 1. Open finder (click on the happy face icon) 2. Choose Application in the left column 3. Locate iPhoto and trash it 4. Open App store application and search for iPhoto
Were you able to locate the iPhoto app within the applications folder?
I'm out of time until about 6pm EDT. Can we continue then?
Sure. I will post detailed instructions for you to follow again
To resolve your issue with iPhoto, you will need to delete iPhoto and then re-install it. Follow these detailed instructions and let me know how it goes when you get back.
The install should take about 10 minsAfter the install is complete, open iPhoto From the application folderIt will then prompt you to upgrade (This time it will upgrade) Please let me know if you run into any issues with any of the above steps
Do I pay for the iPhoto to install?
No, there should not be a price next to it, it should just say install
Is there a price showing?
If there is, you can still download iPhoto from the install disk, do you have those disks handy?
Since you upgraded to iPhoto v9, you will ether need to upgrade to 10.9 (Free upgrade) or re-install iphoto from the install disk.
I have been using iPhoto v9.2.3 without any problem. Why would I need to upgrade to OS 10.9? My iPhoto is not v9.5.
Oh ok, you in your original question, it stated you are using iPhoto v9
Do I understand that my photo library remains intact if I trash iPhoto?
Yes, the iphoto library is intact
Trashing iphoto just deletes the application and not your photos
We went through that. There were 3 and you said they are not involved with my problem.
I was referring to the information you listed in your question. " Suddenly can't upload digital photos into IPhoto v. 9.2.3." No worries, we can move on to re-installing iphoto. In the App store next to iphoto, does it say install, or does it list a price.
I'll start your procedure and see.
Ok, I will stand by. Let me know when iphoto is done installing. It should take about 15 mins to install
It says $14.99, not Install.
Ok then do not install. Do you still have your 10.6 install disk
No, don't think I ever used one. Just downloaded.
That is fine, Go ahead and take iphoto from the trash and place it back into the applications folder
I've got an iLife install disk, but I think its iPhoto is only an upgrade.
Can you load it to your computer
What are your options?
Don't dig you
When you load the iLife disk, what are your options on the screen
I think they are iPhoto, iMovie iWeb, GarageBand, and iDVD
Good. Choose iPhoto
After selecting iphoto, what are your next options?
Couldn't select, so installing whole thing
That what I was hoping it will direct you to
16 min. to go
When it is done, you will still need to update it back using software updates
now 22 min.
And the old one is still in the trash correct?
Now 33 min. Old one is still in trash
Now 45 min. this is ridiculous
It should give you a more accurate time after scanning files.
It's writing files. Now 1 hr. and 30 min. Do we have to do this?
We can defiantly try a different route. Drag iphoto back into the applications folder
Let me know when iphoto is back so we can move on to the next step. You can also stop the installation by the way
It's back in apps folder
Now in the left column, choose your home folder (Accounts folder)
Click on the Library folder
Within the library folder, choose the preference folder. Locate and delete com.apple.iPhoto.plist
It's in the trash
Now open iphoto from the applications folder. When it prompts you to upgrade, choose upgrade
Don't find upgrade prompt. Says "Import 3 photos" which are the ones that started this mess.
Are those imports necessary? Where did those imports come from?
They are photos I took today with my digital camera and followed normal procedure to put them in iPhoto. At that point I got the messages I reported at the beginning of my problem description.
Right now, choose not to import. Then attempt to import again
Make sure you quit iphoto and then re-open it
The 3 photos imported in normal fashion.
Ok now can you please quit iphoto and then re-open
Does it open normally
Yay! Im sooo sorry I did not have you try this earlier
You can also move iphoto back to the dock
Already did that. Ain't I smart!
Ha ha Yes you are... Was there anything els I can assist you with ?
Don't think so, unless partial installation of iLife left some problem behind it.
No, it did not even initiate the install so you are fine :) you can eject the disk
OK. Thanks for everything.
You are very welcome. I sincerely XXXXX XXXXX patience
And I yours. Goodnight (at least on our time).
Good Night to you too :)
I am running Snow Leopard (OS 10.6.8) and don't wish to upgrade to any version of Lion. I am using iPhoto 9.2.3. When I try to load digital pictures into iPhoto I am told that the photo library needs to be upgraded. When I upgrade the photo library I am told my iPhoto needs to be upgraded. I think that means to iPhoto 9.5, which requires a higher OS-X. Why I am suddenly put in this position, I have no idea.
It is now almost bedtime Nov. 1 and I have gone through the last steps of your instruction of yesterday and things once again seem to be in good shape. I was here yesterday and then things retrogressed. I hope that won't be the case today and tomorrow. I'm going to close shop now and check for good luck in the morning.