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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36080
Experience:  IT Engineer for over 15 years
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Im getting a message that states "there were errors loading

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I'm getting a message that states "there were errors loading the Picasa Database". How do i get around it?
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you do the following please.

Close Picasa.

Open Finder.

Click the Go menu, then choose Go to Folder.

Enter

~/Library/Application Support/Google/Picasa3

then click Go.

Drag and drop the 'db3' folder into the trash.

Open Picasa.

Once you select the areas you'd like Picasa to scan, it will scan your photos to recreate your database.

It should then work correctly.

If you have any difficulties at all, please do not hesitate to let me know so I can assist you further

Thank you
Customer: replied 3 years ago.

How do I open Finder

It is in your Dock Bernie, at the bottom of you screen.

It is the Icon with the face.

Like in this picture.

Click Me To Open

Let me know if you have any difficulties please

Customer: replied 3 years ago.

I do not have any such face in my dock

Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Click the below link and click START MEETING on the web page

Click Me (Link)

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

It asks me for a code which I don"t know

No Bernie, your not following my instructions correctly.

Please follow them exactly as I list them.

Click the below link and click START MEETING on the web page

Click Me (Link)

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

I have not seen any 9 digits yet

No, as you need to run the program, as per my instructions.

Click the below link and click START MEETING on the web page

Click Me (Link)

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

136-635-496

Customer: replied 3 years ago.

the numbers are 136-635-496

Done
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