I tried printing no luck.
Preview does not see the scanner.
Image capture does not see the scanner.
Already tried that
I downloaded that up-date about an hour ago and it didn't help anything.
I don't have another USB port available.
The scanner works and you can see the scanned images in the HP Scan viewer - but when you save it to file you get a blank screen on the first try and after that an error message that says that the file may be read only.
Only in the HP Scan viewer - but not able to copy the image to past somewhere else.
What a bummer!
As you can imagine from my paying $58.00 to find out I really have no good options - since I have multiple scans to do and I need to be able to
to edit the images - screen captures won't help me there and the quality will not be good enough afterward.
I think I'll go to the Gym and run off my frustration!
There is a not so great work-around to solve this issue.
Go to System Preferences Window
Select HP Scan and bring up new Preferences Window
Go to buttons and change the buttons to output to Preview
Then use the physical buttons on the Scanner to scan the documents.
I have found that selecting buttons that output a PDF to Preview works best.
I have talke to HP technical Support and he was absolutely no help and not too friendly - just told me to reload latest drivers and scanner software and then closed the case.