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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34704
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Purchased ipad on 1st September 2013. Today it is not responding

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Purchased ipad on 1st September 2013. Today it is not responding to touch screen.
It is on all the time.


Ian Pellow

Hello Ian! Thank you for your question. I am a licensed tablet / computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please press and hold both the Power button and the Home buttons together on the iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


Please let me know if there is still any issue. Thank you.

Viet - Mac Tech and 4 other Mac Specialists are ready to help you