Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Please press and hold both the Power button and the Home buttons together on your iPad mini for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Is there any power or light at all? Please let me know. Thank you,
/the apple logo turned on. does that mean we're good to go?
Yes,thank you I see it. I appreciate your help.