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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34688
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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my ipad screen when blank. It looks like my son dropped i

This answer was rated:

my ipad screen when blank. It looks like my son dropped it

Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please press and hold both the Power button and the Home buttons together on your iPad mini for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


Is there any power or light at all? Please let me know. Thank you,

Customer: replied 2 years ago.

/the apple logo turned on. does that mean we're good to go?

Great. Yes, it should be good; please confirm. Thank you
Viet - Mac Tech and other Mac Specialists are ready to help you
Customer: replied 2 years ago.

Yes,thank you I see it. I appreciate your help.

Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please rate my service by clicking on the smiley face above, then click on Submit when it shows up. Thank you very much