Hello my name is XXXXX XXXXX X will be assisting you today. I understand technology can be frustrating at times and hopefully together we can come up with a solution to your problem.
I understand your having troubles with your Safari
Is Safari not opening at all?
Is safari opening but not showing any webpages?
Are you getting any errors that would help us in troubleshooting this.
Lets try this.
Go to ~/Library/Preferences
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.
Relaunch Safari. If that helped, move the.plist file to the Trash. If not, move it back to the Preferences folder.
~ (Tilde) character represents the Home folder
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
Let me know if this does the trick.
There are two libraries. One is root /Library The other is User ~/Library
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type or copy/paste: ~/Library/Preferences
You'll find the com.apple.Safari.plist file in the Preferences folder.