How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2836
Experience:  worked as a Tech support Associate for Apple products
Type Your Mac Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

When I touch on a book to open in ibooks it just blinks and

This answer was rated:

When I touch on a book to open in ibooks it just blinks and goes away

I am Vinod. I will try my best to help you resolve this issue.

Let's try a reset first. Press and hold the power button and the home button together until you see an apple logo.

Let me know whether that resolves your issue. If not, we will try the next steps.

Thank you
Customer: replied 3 years ago.

Just did that


If that did not resolve your issue, let's stop the running process.

Double click the home button. Now a layer of apps will be listed to the bottom of the screen. You will find iBooks there.

If you are using iOS 7, just swipe up on iBooks. If you are using iOS 6 or earlier, tap and hold on iBooks there until it wiggles and then click on the "-" button next to it.

Now open iBooks and check whether your issue is resolved.

Let me know
Customer: replied 3 years ago.

nope stil not working




Now we will try uninstalling and reinstalling the app.

Tap and hold on the app until it wiggles.

Now click on the "x" button next to it.

Once done, download iBooks again from the App Store.

Let's see whether that helps.
Customer: replied 3 years ago.

I had already done that. I have to go on an appointment now can we pick this up later today?


Sure, just reply once you are back.
Customer: replied 3 years ago.

I can catch up later this morning


No worries, take your own time
Customer: replied 3 years ago.

what is the next thing you want me to try

Sorry for the delay.

The next thing I would try is a restore.

Open iTunes in the computer and connect the iPad. Your ipad name would now be listed in iTunes.

Click on the iPad name and now, to the middle of the screen, you will find the restore button.

Let's restore it and see whether it resolves the issue.
Customer: replied 3 years ago.

Darn, nope didn't do it

have you tried the restore?
Customer: replied 3 years ago.

Yes, just finished.


and is ibooks still not opening any book? Or is it any particular book that is having the problem?
Customer: replied 3 years ago.

all 8 books will not open

Were those books purchased from the itunes store?

if that is the case, let's delete just one book. Tap on the Edit button, select the book and delete it.

Now download that book once again from the store.

Let's see whether that helps.
Vinod Menon and 4 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Yes you mean buy the book again?

yes. You will not be charged if you are using the same Apple ID you used for the first purchase.
Customer: replied 3 years ago.

Did not work still wont open


That is strange!

How long have you been facing this issue?
Customer: replied 3 years ago.

Okay, I think i got it I deleted the app and removed all the books and then downloaded the ibooks app again added the books back and they are all opening now! How do I cancel my 7 day free trial? I can just pay on a case by case I do not need a monthly program. Thanks for your help.

Great to know that..:)

If we are done, I would appreciate if you can rate my service.

If you have joined any membership and wish to cancel that, please use the following link