How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ashik Your Own Question

Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6633
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
16433418
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

I cant seem to empty trash because it says; "The operation

Resolved Question:

I can't seem to empty trash because it says; "The operation cannont be completed because the item "devicesParameters.db" is in use. Then is says; stop or continue and I press continue. There are approximately 15 more notifications with various items in use. How do I stop this to be able to empty my trash can?
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.
Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

You can use this application, Trash It ! to empty the trash. Trash It ! can force empty your trash : http://www.macupdate.com/app/mac/8214/trash-it!

Please let me know if that didn't work, so we can continue troubleshooting.

Best Regards,
Ashik
Customer: replied 11 months ago.

I would prefer not to download another application as my system keeps telling me that my computer has limited space and is TOO FULL. That's why I'm trying to delete everything. Any other ideas?

Expert:  Ashik replied 11 months ago.
Kate, that application is not even 1MB in size. It is a small script application which will work in one click. It don't need much space. You can trash it after using it. That is the easiest way to solve the problem. Let me know how it goes.
Customer: replied 11 months ago.

Oh! Ok - I'll give it a go. Thanks Ashik. I'll let you know ;)

Expert:  Ashik replied 11 months ago.
Thanks Kate
Customer: replied 11 months ago.

Hmmmmm, it says that it needs a Mac OS X 10.6 or higher and mine is a 10.5.8 - old, I know...


 

Expert:  Ashik replied 11 months ago.
That's strange. Trash it does support 10.5 and later.Try this one : https://www.macupdate.com/app/mac/35444/trashburner

This one is smaller than Trash It.

If that didn't work, then follow the steps below;

Open Terminal from Applications > Utilities folder and type sudo rm -rf ~/.Trash

Make sure you to write the commands correctly. Press return key on your keyboard. That should empty the trash. Let me know if that didn't work.
Customer: replied 11 months ago.

This is what came up when I tried to download the smaller 'trash burn'.


 


AccessDeniedAccess Denied85659B8039DE0D0FcdcQXNLhG+XBZZO7i80l2BBbKZec9S2o


wkqTagJTCzhVHD0lhjsz31SQNVYURkoi


 


I'll give the next step a try and let you know...

Expert:  Ashik replied 11 months ago.
Try terminal commands. Those are the commands to kill the trash and create new one. Remember, everything on the trash will be deleted
Customer: replied 11 months ago.

Forgive me for asking (cause I can hear you rolling your eyes at the stupidity) but terminal commands?! What and where is this?


 

Expert:  Ashik replied 11 months ago.
No problem Kate. Terminal commands are the ones I sent you.

Open Terminal from Applications > Utilities folder and type sudo rm -rf ~/.Trash

Make sure you to write the commands correctly. Press return key on your keyboard. That should empty the trash. Let me know if that didn't work.
Customer: replied 11 months ago.

I think it worked! The only thing in my trash is a Nokia Folder. ?????? Don't know what that is or why it wasn't also deleted. Just wondering though - is this how I have to clear the trash from now on? Also, does deleting files and documents really clear up that much space on my hard drive?

Expert:  Ashik replied 11 months ago.
We killed and created a new trash. From now on, you can empty trash like the normal way. Re Nokia, can you empty the trash now ?

Document files are not that big in size. You have to delete bigger files like Movies, Applications etc to free some space. Here is a small utility that helps you to understand what is taking all the space of your hard drive : https://www.macupdate.com/app/mac/14393/disk-inventory-x


If you've many movies on your Mac, then delete them as that will free much space.
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6633
Experience: 7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Ashik and 5 other Mac Specialists are ready to help you
Expert:  Ashik replied 11 months ago.
Hi Kate,
It's me Ashik again. It has been a few days, so I am just checking in with you to see if you still need help, and if not to say Thanks for using JustAnswer.

I want you to be happy with the service I am providing, so if we still need to work on this let me know. If you have new questions now or in the future please do not hesitate to ask them.

Thanks and Have a great day,
Ashik

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified