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Hi, and welcome! My name is XXXXX XXXXX I am excited to get started with you.Lets begin with a quick reset of your iPad. This will not erase any data. Press and hold both the sleep and home button at the same time for 30 sec or until the apple logo appears. The sleep button is located at the upper right corner and the home button is the round button on the bottom front bezel of your iPad.Full Size Image
When your iPad boots back up, see if you are able to receive volume
Ok good. Did you also try Siri and Netflix just to make sure
Sure. I will stand by
That is great to hear. You are all up and running again. Was there anything els I can assist you with today?
You are very welcome. Have a fantastic rest of your day :)
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