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Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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The volume no longer functions on my iPad...including Siri.

This answer was rated:

The volume no longer functions on my iPad...including Siri. I also am unable to play any video you tube, Netflix. I think I may have deleted QuickTime player

Michelle :

Hi, and welcome! My name is XXXXX XXXXX I am excited to get started with you.

Lets begin with a quick reset of your iPad. This will not erase any data.

Press and hold both the sleep and home button at the same time for 30 sec or until the apple logo appears. The sleep button is located at the upper right corner and the home button is the round button on the bottom front bezel of your iPad.

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Michelle :

When your iPad boots back up, see if you are able to receive volume

Customer: I can hear volume now
Michelle :

Ok good. Did you also try Siri and Netflix just to make sure

Customer: I am trying together a Netflix video loaded now. Please hold
Michelle :

Sure. I will stand by

Customer: Ok. A video with sound did play.
Michelle :

That is great to hear. You are all up and running again. Was there anything els I can assist you with today?

Customer: I think that was all that was needed. I can also get Garage Band to load which was failing before. Thanks for the help
Michelle :

You are very welcome. Have a fantastic rest of your day :)

Customer: thx u2
Michelle :

I hope I’ve provided the resolution you were seeking today. You can now provide a rating to end our chat.

Customer: Ok
Michelle and 3 other Mac Specialists are ready to help you