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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 26882
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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how do i change my rr. email to gmail?

Resolved Question:

how do i change my rr. email to gmail?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Are you trying to set up an Apple ID account? Or did you have an Apple ID account previously? Are you able to sign in / manage your Apple ID account at the website below:

http://appleid.apple.com/

Did you purchase anything from iTunes / App Store previously?

Do you have a gmail email address yet?

Is there any error or message when you set up with the new ID?

What is on the iPad's screen now?

 

Do you have windows xp, vista, or 7, or 8, or mac computer, if any? Do you have the iTunes program installed on your computer?


Please let me know. Thank you,

Customer: replied 1 year ago.

Bestbuy, they set myApple ID. also Pandora ID. Roadrunner wont accept. QApple will not accept this email.

Expert:  Viet - Mac Tech replied 1 year ago.

Do you mean you cannot sign in / manage your apple ID account at the website http://appleid.apple.com/ (do you remember the Apple ID password XXXXX set for you)? You never had an apple ID account previously right?

 

So right now, the iPad is asking for your Apple ID on the screen right?

 

Do you have windows xp, vista, or 7, or 8, or mac computer, if any? Do you have the iTunes program installed on your computer?

 

Can we do a remote session, so we can chat, and I will be able to help you directly?

 

Thank you,

Customer: replied 1 year ago.

Ipad says unsupported ID.icloud requries apple IDthat is an email address. Right now I'm on a mini apple, on roadrunner. I want to get out of this and only have the Ipad. Do not have itunes.. We can talk onthe phone? My password XXXXX set by roadrunner.

Expert:  Viet - Mac Tech replied 1 year ago.
You would use your Apple ID password, not your roadrunner email password. What happens when you enter your email address in the Apple ID field?

We have online support; let's chat. Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=d57ace31-9fab-421a-8f01-d30018b85e15

Thank you
Expert:  Viet - Mac Tech replied 1 year ago.
I'm sorry, it seems your computer cannot connect. Are you using Safari on the Apple mini computer?

Thank you
Customer: replied 1 year ago.

Yes

Expert:  Viet - Mac Tech replied 1 year ago.

So when you go to that website (and try any other option it gives you), it cannot download/join/connect?

http://166.78.231.170:8040/?Session=d57ace31-9fab-421a-8f01-d30018b85e15

Let's do one step at a time:

- Click on the website below:

http://appleid.apple.com/

 

- Click on Manage your Apple ID


- Type in your email address

- Type in your Apple ID account password

- Click on Sign in

, then what happens?

Thank you

Customer: replied 1 year ago.

email and ID verified

Expert:  Viet - Mac Tech replied 1 year ago.
Great, now, on the iPad, when it asks for your Apple ID, type in your email address, and the exact Apple ID password XXXXX have, then what happens? Thank you
Customer: replied 1 year ago.

Says-- email should include @icloud'com addresses

Expert:  Viet - Mac Tech replied 1 year ago.
Is there an option for you to skip that? Or select the option don't use iCloud, etc.? Thank you
Customer: replied 1 year ago.

apple ID andicloud account has alreadybeen added

Expert:  Viet - Mac Tech replied 1 year ago.
then what happens? If you press the Home button, what does it do?



Are you able to go to Safari and use the Internet now?

Thank you
Customer: replied 1 year ago.

It goes to tosafari search web and search wikipedia. If I shut this mini off and disconnect, does my email with .rr in it what happens. Should it say .gmail?

Expert:  Viet - Mac Tech replied 1 year ago.
Do you mean turning off the Apple mini or the iPad? Turn off the iPad, then turn it back on, does it work? Thank you
Customer: replied 1 year ago.

I want to get rid of the mini apple and out of roadrunner. Just use the Ipad

Expert:  Viet - Mac Tech replied 1 year ago.
Got it. If you use the Mail stamp on the mac computer, then don't use it any more. Have you tried to create/use gmail at the website http://gmail.com/?

Thank you
Customer: replied 1 year ago.

I will try that. thank you. have to tty that later, company calls.

Expert:  Viet - Mac Tech replied 1 year ago.
You're welcome. After you have a gmail account, on the iPad, you can also go to the gmail.com website to use gmail, or go to App Store on the iPad, then search for Gmail, then download and use the Gmail app for gmail email. Please take your time. And come back any time as you need. Thank you.
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 26882
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Viet - Mac Tech and 3 other Mac Specialists are ready to help you

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Viet - Mac Tech
Viet - Mac Tech
Mac Support Specialist
26882 Satisfied Customers
Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.