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Hi, and welcome! My name is XXXXX XXXXX I am excited to get started with you.From what you are describing, it sounds like there may be hardware related issue. You stated you ran disk utility. Did disk utility clear your hard drive
I did not clear the hard drive but it said it was fine
Where you able to boot to the snow leopard install drive to access disk utility?
the whole problem started while copy very large file across to a back up drive, had some locked file and was trying disk permissions to unlock the folders. Could get the snow leopard disk to show up in option boot but it would only go too the apple logo and stop there. Did get the system disk to work so I could run disk utilities yesterday but can't even boot off disk by holding C down now.
trying hardware test now
Normally when you get the blue screen, it means there is either an issue with the operating system, or you so not have enough hard drive space. Do you know how much space you had prior to transferring over the files from your backup drive?
the drive became full while working on a movie and thats when I started moving and deleting file. I removed over 400 gigs
the problem was working in Go Pro app and when you add files it creates a new file so the hard drive became full very quick
I see you tried many things. What about booting into safe mode?
but the files I removed and deleted should have made that issue not be a problem but did notice copying huge file with many files in folders was very slow.
tried that too
ahh, have a hardware error
It sounds like it. Usually if your computer prevents you from even booting, the logic board is normally the culprit. You mentioned you were able to boot to your snow leopard install. Was that a one time deal or are you still able to
The HDD is defiantly related to your hard drive. It could be either the hard drive fan or cable
I have to have a usb disk connected and the disk in drive and start up using "option" then select the disk. But wont go past apple logo
would a cable get loose by it self with nothing abnormal happening as far as movement or bumping
Computers are not perfect so hard drive failures are pretty common which is why it is super important to have a backup. Issue with the hard drive fan or cable can happen on its own of from improper use or repair. Was your computer recently worked on?
the hardware test suggests removing perfs and doing a extended test
no, never has been touched
Do you have another mac in your household?
am on it now, macbook pro
You wouldn't happen to have a firewire cable would you?
yes I have
can try that but should I do the hardware test again first
I think you will get the same error. I was thinking about putting your iMac into target disk mode and then connecting it to your macbook pro. That way it will show up like an external hard drive. This allows you to run disk utility again, check to see how much space is available and re-install the operating system if needed
i can do that or use a start up disk, does it matter which?
I have a start up on a usd drive
Well if there is a hardware issue with you iMac, you will not be able to boot
Im sorry, I thought you mentioned using the UBS startup. Sure, if you did not boot from the usb startup, we can use that
i have booted from start up and also once was successful starting of system disk
Cool. So can you boot from the USB drive again
yes, the test got the same result again by the way
the case is hot, but heard the fan
Thanks for the update. Are the fans loud?
just for a moment when starting hardware test
burst of fan noise
its still testing memory now
Okay lets boot from the USB drive gain. Do you have a full backup by the way?
Ok, we can wait until its done. Memory test can take longer
would have to copy files for sure it was going to wipe the drive
Are you able to abort the test?
you dont happen to know that code huh
yes, starting up now
its going threw loading grey bar
The error code you gave me defiantly pertains to the hard drive. But more advance testing is needed to know if its the hard drive itself, the cable, fan or logic board. I would hate to give you wrong information since its impossible to tell you which one of the 4 possibilities
taking longer than before
went to blue screen, will shut off and try again
No worries.. Im patient. If it takes forever, we can always use your macbook pro
its ok, I also stuck the snowleopard disk in for the hell of it
Ha ha thats a good idea. Whichever one shows up first. Although I did notice DVDs take longer to boot off from
also snow leapard disk opened
Ok so choose the one on the USB
the dvdn does take longer and also did not work before
So USB it is
but its running now off the start up USB drive
Thats what we want. Lets see if it boots to the snow leopard install
the dvd opened the window
should I try install
What is displaying?
First scan the drive first.. I know it was fine before but I do not want to chance it
The main widow of DVD install Mac OS X.app
Run disk utility
from which drive
have it on hard drive and the USB
From the USB
What is currently displaying on your screen?
open window for apps and the disk utility and the install disk window
Ok choose disk utility and verify disk
Volume appears to be OK
Also, at the bottom of disk utility, can you verify how much space is available?
no just the total capacity
Cool thats more than enough. Ok lets re-install your operating system
no my mistake
Go ahead and exit disk utility and proceed with the install
I had the main top drive not named drive clicked, 200 gig free
Ok that still more than enough.
do I maybe need to delete some files
No you have soooo much space
exit or quite
I only have 34Gb free on my drive. Click on the red dot in the upper left corner
utilities or continue
It should ask you to select a volume to install to
ok the 2 drives show and the main drive has a caution flag
Select it to view the error
cant be use because it is not formatted as Mac OS extended (Journaled)
Ohhhh. Ok so im not sure how this happened but it sounds like your hard drive is not in a recognizable format. The only way to get it to Mac OS extended (Journaled) is to re-format it which wipes everything
use disk utility to enable journaling or reformat
Open disk utility again. Lets check your format
ok and how
Select the entire hard drive in the left column (the one above macintosh HD0
Under format, what is listed?
mac os extended
is greyed out
Hmm thats your issue. Well it looks like it was formatted wrong so in order to move forward with the install, you will need to re-format it. If you are concerned with loosing data, we can try to add a partition and install snow leopard on the new partition but you may run into issues down the line
well at least ay save having to reinstall all my soft ware. Can later migrat all that and then when I feel bored can wipe the drive and migrate back everything
But you may not be able to access your the mac os extended partition
oh really, so I would be hoped anyway
will migrating the software work if I use a start up disk and a external drive
Pretty much. Is there anything on there right now that you would be pissed about loosing?
all the software, and a lot of recent files
all the software can be reinstalled but finding it all and gathering all the serials numbers is a huge pain
Well you will still be able to migrate from a time machine backup so most of your stuff with be there. You will just loose data from your last backup
From my own experience, when I migrated data over to my new macbook air, I still needed to enter serial numbers for my adobe CS5 so you still may need to enter the serial numbers for non apple applications
thats I can deal with
oh, well I have them just have to find them.
Ok so are you ok with re-formatting the drive?
so what should it be formated as
Mac os extended Journaled
yes I guess I will have to be but I have to copy off a lot of files first
if I tried adding a partition would the software maybe run from the other partition and file be ok, maybe?
Whats the actual difference in the 2 formats anyway
Since you can run windows on a mac, usually users will partition their hard drive. One partition will be for mac and the other will be for PC. You will need to option boot to boot back and fourth
so what happens if both kinds of partitions are on the same drive but both use mac
one of my designers installed this and the other has his partitioned for mac and windows to run tests for web sites.
but this guy obviously did it wrong and partitioned the whole drive as extended
Yes he did. That is an older format that.
Well we can most certainly add a partition
so I could have the system on one and the software and files on the other
Yes, but there is clearly something wrong with that current partition. So you may be able to access its data using target disk mode but you will not be able to boot from it
but if I make a new partition and remove the old system of the other the software should work or not.
I think I may have messed up the permissions
If you make a new partition and install 10.6, that partition wil lboot
I did a amateur move and did an Apply to enclosed items
and that may have been the start of this all
Although it happened while applying permissions, it does not sound like that was the direct cause.
Applying permissions to enclosed items allows you to apply permissions to everything in that folder opposed to doing them individually
at least the files should remain on if I make a 100 gig extended journaled partition.
yes, did that to my mac book once and had a similar problem
then ran disk warrior and then could start it either, ended up replacing the drive as I couldnt loose files
So lets add a mac os extended journaled partition so you can get up and running again.
Click on the plus sign in the bottom left corner
You can rename it anything you wish or leave the default.
wont allow, is grey
thats while under current
The plus sign is grayed?
Current should be greyed out. But is the plus sign at the bottom of the partition rectangle greyed out?
Thats not good. Your entire drive needs to be re-formatted.
there is just one full partition
You can connect your computer to your macbook pro and transfer data
If it will allow you to
no where near enough room, will have to copy data to external drives or network drive
I can probably do all that tonight and what I am more concerned about is trying to migrate software
Yea thats what I was referring to. You will need to plug your external into your macbook pro.
why, why not directly into the Imac
the computer I have having trouble with is a imac.
The bigger issue is formatting. Since they are both going to be formatted differently, you will not be able to fully migrate
Since the iMac is the troubled computer, you can not use it. So you will need to connect your external hard drive to your macbook pro then place your imac into target disk mode. Although you can still backup you files, you will not be able to fully migrate your data
You will have to use to old drag and drop method :(
my mac book is also formated the same way as imac is now
Did you just check via disk utility?
and that was done at a Apple store
they installed a new drive
Well thats ok for now, if you try to upgrade to Lion or the newest on that will be released in the fall, you will get the same error message
its OS extended
So is extended the way drives were before
my mac book has been fine for several years and actually so was the imac till a day ago
Journaled is only used to protect your file system.It both prevents a disk from getting into an inconsistent state and expedites disk repair if the server fails. In a sense, it does not really matter until you want to upgrade or re-install your OS.
Im surprised it allowed it to install on Mac os extended in the first place
thats the way the Apple store gave it back to me.
Can you try this, Open disk utility again
Select the drive and choose File. Is journal enabled greyed out?
can select anything
only if I choose to change how many partitions
Then close disk utility and re-open it
says at the bottom partition cant be modified
Okay so your drive defiantly needs to be re-formatted. So here is what you will need to do. You can use you macbook pro to transfer items off of your iMac and onto your external hard drive. Once that is complete, you will need to re-formatt your hard drive to mac os extended journaled and then re-install snow leopard. There is a chance that there may be a mechanical issue with the hard drive itself. The re-partition will fail if there is
and all the software has to be reinstalled or would copying it across maybe work?
It will work indefinitely for apple apps. But for others, you will need to re-install it. You can transfer over whats called plist files. The problem with going that route is the possibility of not transferring all Plist files. Which will result in re-installing the application anyway
I have another question that may help me reslove this easier
can a second drive be installed in imacs
I use to run dual drives in older macs.
In the newer iMacs it can. But not yours. Im sorry
Mac Pros but not iMacs
I know im sorry
they always have to have a way to get you
I see you use up a lot of data so I feel your pain on this one. It will defiantly be a lot of work
Im sure they are not intentionally out to get you :)
I have 100 tera bits
so lots of drives and back ups but just had this machine at home working and no extra back up space an not on a server.
I hope you will not loose too much data
anyway, I guess I'll just have to either reinstall or buy a new drive and stick this one in a box and copy later
Yes after you are able to transfer your data off, try to re-formatt and if that fails, that means the drive will need to be replaced.
You can place the imac in target disk mode by holding down the T key upon startup then connect it to your macbook pro (if you wish to go that route)
I think I may replace the drive and then can migrate data back on, can not migrate data off on too macbook since to much data. So the safest and fastest may be to replace the drive
Whatever works best for you. Since you are working with soooo much data at a time, it make be safer to replace it
and the migrate wont send to a hardrive
Send to a hard drive? Im not sure I understand. Can you clarify
yes, well I guess no quick fix
I cant migrate data from imac to a hard drive
it wont do that, only to another mac or import from a drive.
as far as I know
You will not be able to migrate, but you can drag and drop your files
So you can drag the entire user folder and application folder and dump it on the external drive
yes, but is that different than mirgrating
Yes. Migrating makes a clone of your computer. So in the event you have a hard drive failure or get a new computer, it would look as if nothing happened. But when you drag and drop, your will have to re-organize everything manually
migrating has no other advantage?
system stuff or anything functional
Well migrating using time machine really back up everything. When you re-install the operating system, it will automatically re-install system files so you don't need to worry about that. You will just need to dump your items where they belong. Example: Drag the documents folder from your external hard drive and dumb it in the documents folder on your computer. Drag the pictures from your external hard drive and dump in in the picture folder on your computer etc . When you migrate, it does all that stuff for you
well maybe I will back up files for apps on time machine and the working fills copy over to a external storage. That might be my best option.
can migrate back from time machine for apps and fonts, copy files back.
Your apps should be on time machine already. When was your last backup
like I said brought this machine home recently just to do work at home
so should I run time machine from macbook and connect by firwire
or will time machine run ok from the imac running off usb drive
I thought you mentioned not having an up to date backup. If you did not initiate time machine at all, then your only method is to drag and drop. Time machine will not recognize your iMac as a drive to backup. Since it will see it as an external hard drive
I had it backing up, but was very slow. Was running off the external start up drive.
Did you try to initiate the backup after your iMac was having issues?
I'm afraid it was too late at that point. So your only option is to drag and drop your entire user folder.
And applications folder
This will take forever so you should initiate it before you go to bed
Would you like me to walk you through?
I'll probably have to just reinstall. I left it running all night last night on time machine and barely copied 100 gigs
well I just wonder what is the fastest way to drag over files, you say doing it from the imac isnt best
So you are ok with re-formatting it>
and should do a firewire from macbook
reformating I can manage
At this point you can not do it from the iMac. There is an issue with the drive.
got lots of file moving around to do then
You should defiantly try before re-formatting. Once you do that, your data is gone. (Unless you do data recovery)
I think the best and fastest way is going to be put the old drive in a case and stick a new drive in the imace
and can attach the drive by firewire and or usb and have an drive for back up attached.
and to reload files
then reformat old drive and have it for back up.
opps, old drive in a case I meant
new drive in imac.
I totally got what you meant. You can only connect both computers using firewire cable. But if you do replace your iMac hard drive. You can defiantly connect the old hard drive to transfer data. Connecting both computers is basically doing just that without the hard drive being removed
I hope that made sense
yes does, just saves moving files twice if I buy a new drive and end up with a spare drive.
Whichever options are easier for you. You have two options to choose from.
If you already have a hard drive sled/case thats fine.
both are not what I felt like doing tonight though :)
thanks for your help.
Ha ha I know.. I'm so sorry. You are sooo welcome. Best of luck.. You have a lot of work to get done
yup, better let you help someone else and get at this.
Thanks and have a good night
Thank you. You do the same :)