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Dustin
Dustin, Mac Enthusiast
Category: Mac
Satisfied Customers: 10240
Experience:  4 Years in the US Military working with Mac's and networking equipment
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Hi, i dont remember my log in account password ( i recently

Resolved Question:

Hi, i dont remember my log in account password ( i recently changed it), I am the administrator. Im using a secondary user account. I don't have installation discs ( i don´t recall having one, i thing i did everything online when i Bout my Mac) I have an iMac Mid 2011, software Os X 10.8.4

what can i do.?
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

You can easily reset the password XXXXX booting into Mac OS X Utilities. Follow the steps below;

  • Turn off your Mac.
  • Turn it back on and immediately hold down Option key at boot and select the “Recovery” disk at the boot menu (Alternatively, to boot into Mac OS X Utilities restart your Mac and immediately hold down Command and R keys)
  • This will boot your Mac to Mac OS X Utilities” menu
  • Click on the “Utilities” menu in top and select “Terminal"
  • Type (without space) resetpassword
  • Confirm the user account and then change password XXXXX reboot as normal.



If you have any trouble following the steps above, please let me know and I will walk you through the steps.

Best Regards,
Ashik
Expert:  Ashik replied 1 year ago.
Hi Raul, Just checking. How is it going ? Do you need more help ?
Customer: replied 1 year ago.
Hi, it didn't work.
I did the option ley and pop the utility window, But it doesn't give me aún opction to choose "terminal".
So what can i do.?
Customer: replied 1 year ago.
Relist: Inaccurate answer.
Im sutil with the same problem.
It didn't help at all. I need a solution for what Im Paying for
Expert:  Dustin replied 1 year ago.
Welcome, my name is XXXXX XXXXX I will assist you today!

I want to help you get the solution your paying for.. My apologies that your previous expert is offline.

When you hold down command and r and then start your mac..

What do you see next ?

Do you see a window asking you to choose a recovery drive, or a mac hd ?

Customer: replied 1 year ago.
Just a Mac white page and the little symbol of "procesing or thinking" thats all
Expert:  Dustin replied 1 year ago.
Ok.. and you were pressing and holding down the command key and the R key , immediately after you pressed power and you didnt let go for at least 20 seconds?

If we hold command and R , whats the longest time you have let it sit at the " thinking screen" after pressing command and R ?

ALso.. you dont happen to have a mountain lion disk do you ?
Customer: replied 1 year ago.
No i don,t have any discs. I holding these Keys and finally a OS X Utility Window Pops up.. With in that Window i hace the option to: XXXXX XXXXX time machine copy, or Reinstall OS, or get help from internet and lást option is Disc Utility
Expert:  Dustin replied 1 year ago.
We want disk utility..

And then once in disk utility

try typing in this.

resetpassword

then, it should let you select your user, and t hen, you should be able to type in a new password.

If you get stuck or run into any issues, let me know!



I strive to provide great service, and greatly appreciate a rating of excellent below when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.
Customer: replied 1 year ago.
The thing is that, i select disc utility, then press the continue button and the window changes to an option to select disc, volume or image (and on the left side of the Window i have option to select 500.11 GB WDC, bellow that option is Macintosh HD, bellow that disk 1 and below that Mac OS X Base system.

Id i chose any of these options, it opens several buttons for : verify disk, repair. Etc etc. Botóm line... There's no place for me where to type : resetpassword. Just button options to select.
Expert:  Dustin replied 1 year ago.
My apologies. Instead of disk utilities, were looking for just utilities..

when you find just utilities, we can then go into terminal


This should help..

http://www.macyourself.com/2011/08/20/how-to-reset-password-for-mac-os-x-10-7-lion/


If you cant get to the terminal via recovery, utilities, terminal.

Then you can get to it via single user mode, which is also included on the page above.


I strive to provide great service, and greatly appreciate a rating of excellent below when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
Exclent, Im in !!!!! But now there is a window telling me to introduce my keyring/lock pasword. And it does nt word my new password.
Expert:  Dustin replied 1 year ago.

Which method did you end up using to get in??

Recovery utility, terminal,

Or single user mode ?
Customer: replied 1 year ago.
Recocery utility, terminal
Expert:  Dustin replied 1 year ago.
Gotcha..

Lets go back to terminal, and then try this

chmod 644 ~/Library/Keychains/Username

Username being the admin user that you just set a new password XXXXX

 

after words, type reboot, and then see if the mac will start normally..

 

Dustin S.

Dustin, Mac Enthusiast
Category: Mac
Satisfied Customers: 10240
Experience: 4 Years in the US Military working with Mac's and networking equipment
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Dustin
Dustin
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4 Years in the US Military working with Mac's and networking equipment