Hello & Welcome to JustAnswer.
My name is XXXXX XXXXX i will do my best to assist you.
I forgot my Apple Password XXXXX want to reset it now.
Please Click Here to go the page from where you can reset your Apple Password.
Let me know if that helps.
I don't know what to reply? I don't see anything to reply to. I want to reset my Apple Password. How can I do that is the question.
There is a website from where you can reset it.
To go to that website : You have to Click Here
XXXXX@XXXXXX.XXX on my home computer.
Please type your email with spaces before and after the @ sign
Type your email address like this: email @ gmail.com
You have to type it with spaces before and after the @ sign.
If you are there, please reply so i can try and reset your password XXXXX you.
jburleigha @ gmail.com
Do you have two ID's or One ?
Please check your email jburleigha @ gmail.com
You should have received an email from Apple now (from where you can reset your password)
Reset instructions have been sent to both emails.
Arnold8827 @ AOL.COM and the Gmail One.
I have two IDs. My Apple Account is under the arnold8227 @ aol.com account. I still use it some but mostly use jburleigha @ gmail.com now.
You need to login to your email and check the Password XXXXX Email to setup a new password.
Please login to your email
Apple has sent email from where you can reset the password
They have sent the email to your email address because they need to be sure that it is you who is trying to reset the password. So once you login to email, read the email from Apple. It will have instructions in the email from where you can setup a new password.
Have you logged in to the email?
Yes and no email. Did they send it to arnold8227 or jburleigha email?
They sent it to both
You have two accounts.
You can set a new password XXXXX both of your accounts one by one so you can remember it.
Did you login to the email?
Yes. Originally I had only arnold8227 then after being hacked twice; I started a new one jbuleigha.
No problem, please check your email. The jbuleigha one.
It should have the email from Apple.
If that doesnt helps, then i will try to reset it for you.
Using a different method.
I checked my jburleigha email box and no email. No email on arnold8227. So you will have to reset it for me.
Please tell me your date of birth
my date of birth is May 12, 1931.
Apple says the Date Of Birth is not correct. Did you provide them this date of birth when you made the ID?
Apple must have screwed up my date of birth.
This date of birth worked on the account arnold8227
Now two more questions:
What was your childhood nickname?
Who was your best childhood friend?
And your childhood nickname
They are saying it's incorrect.
Still saying incorrect.
There is another method if you wish
What is it?
I can login to your email securely and then reset try to reset the password.
For that, you do not have to type the password XXXXX but in a secure note.
If you agree, then i will tell you where you can send the secure note.
Okay please do i t.
Please open this website https://privnote.com/
Then type password XXXXX your gmail email
Then Click on Create Note
Once you do that, it will give you a link.
Copy that link and paste here
The link will look like this:https://privnote.com/n/itfuztfelmoljfgj/#uwgwpbreamjmzhnq
The arrow is pointing towards the highlighted field from where you need to copy the link and paste here.
I see it but what do I do with it?
If you click on it then (right click on the mouse) and select copy it will copy that link.
Then you need to paste that link in this chat so i can see that link
What do I do with the link you have setout in your reply? And how do I do it?
Let's start again:
Can you open this website www.privnote.com
When you are there, let me know.
I have pasted it in my browzer
Is the website now open?
You should see this message on the website:
You should see a message on the website which will say "Write your note below"
Can you see that?
Shall i create a new Apple ID for you?
If that would help?
I have pasted it on two notes that I have sent.
You have to copy the link and paste it here.
You have to right click from mouse on the link (the long one) on that website, then select copy.
Then Right Click (in this chat window) and select Paste
and Hit Enter
I can only see the link when you paste it in this chat window
I copied the link and pasted it on a note sent to you.
Not working as well :(
I didn't receive any link. You have to provide me the link in this chat.
Let me try something else.
That is the image i sent you to guide you on which link to copy. Please wait, i am trying something else
This is not the one i need. Please wait i am trying something else
Shall i create a new apple ID for you?
And if you lose password XXXXX in future, you can just contact me and i will reset it for you easily.
Please creaste a new apple ID and Password XXXXX me.
I will do that now.
Please tell me your street address and postcode
Your new Apple ID is:XXX@XXXXXX.XXX
Your new password XXXXX: password1A
Password XXXXX XXXXX A is capital in the end.
Your new Apple ID is:XXX@XXXXXX.XXXYour new password XXXXX: password1A
Are you still there?
Please tell me if it is working for you.
Ok let me try it now.
I tried new Apply ID on my Iphone application for updates on Apple and the message came back: your account is disabled for security reasons and tap to reset your account. So I will try it now with new ID and password?
Yes, you can sign in with new ID
Please try that and let me know.
I tried and it didn't work.
on iPhone -> Go to Settings
then tap on iTunes and App Stores.
Tap on Apple ID and you'll see a pop-up window giving you three options: View Apple ID, Sign Out and iForgot.Tap on Sign Out.
Then enter your new Apple ID
I tried on Itunes Store which is: XXXXX@XXXXXX.XXX and not new ID for Apple.
Please sign out of old ID then use new ID
Tap on Apple ID and you'll see a pop-up window giving you three options: View Apple ID, Sign Out and iForgot.
Tap on Sign Out.
then enter new apple id which i provided.
The Apple Box comes up: Apple ID Password: XXXXX@XXXXXX.XXX and ask's for password. How can I change the box for Apple?
Is it showing the old Apple ID
Did you click on Sign Out?
I did that and it worked for ITunes but when it came up Apple it had my old email address: XXXXX@XXXXXX.XXX. How do I get that changed?
Do you mean on the iPhones?
On the iPhone
then scroll down, and tap on iTunes & App Store
then Click on the Apple ID it is showing on top
then Click on Sign Out
Then re-enter new Apple ID and Password
Let me know if it works please
Yes and working to get my Iphone a new ID and password.
So is everything now working for you?
I am still have a problem setting my Iphone for Apple to reset my password XXXXX it. It keeps sending a notice that Apple has emailed me a message but I can't retreive it.
Were you able to use the new id?
I can't get it to work on my Iphone. Can you reset the Iphone for me?
I can tell you how to
Tap on Settings
then Tap on General
Then at the bottom, You will see Reset.
Tap on Reset
Then tap on Reset All Settings
Okay let me know.
I have and now reset all settings.
Proceed with reset instructions, then try to login to the new id i created
What is after reset all settings?
It states on Iphone Enter Password XXXXX has only 4 blanks for it.
I am sorry it says Enter Passcode and has 4 blanks for it.
It is your pass code
Did you setup one/
If yes, then use the same passcode.
I must have and forgotten it or maybe I didn't?
How can I retrieve it?
If you have forgotten it then iPhone will need to be restored using iTunes.
But i would advise this to be done at Apple Shop
Do you know the nearest apple shop?
Yes and I will go there now. Thanks.
It was nice to work with you.
If you can rate my answer by clicking on the smiley icon that will be appreciated.