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Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 12537
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Hi, I have an Ipad 2 and just completed installing the latest

This answer was rated:

Hi, I have an Ipad 2 and just completed installing the latest update. Had EBay on shortcut and having difficulty getting it up, just showed the EBay logo with black background. Tried to delete the shortcut and the IPad has shut down? Won't switch on - nothing.
Welcome, my name is XXXXX XXXXX I will assist you today!

When you say you just completed installed the latest update, you must be talkig about IOS 7.. And thats almost certainly what caused the issue your having.

We need to try a hard reset of your ipad, heres how.

Press and hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPad) simultaneously.

Keep holding them until you see the apple logo on the screen..

( if you dont see it within 2 minutes of holding those buttons, let me know )

That should reset your ipad and get it working again..

I strive to provide great service, and greatly appreciate a rating of excellent below when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.
Dustin and 4 other Mac Specialists are ready to help you