Hello and welcome to JustAnswer! My name is XXXXX XXXXX I would be glad to assist you with your issue today. Please note that I am in eastern time (UTC -5:00) and am generally online between the hours of 10 AM and 4 PM and some evenings between 7 PM and 11 PM.
Which edition of CS3 do you have?
I have the CS3 Professional series
There was no professional edition. There was Design Standard/Premium, Web Standard/Premium, Production Premium and Master Collection.
Sorry it was Design Standard/Premium
Which one? They are two different editions. Sorry to be specific but they are two different packages and want to make sure you get the right one.
My contract says:
Design Premium CS3 Mac Registration Date: Jan 14, 2008
Serial # XXXXX
It is Premium!! I'm sure
Great. Give me a minute to compile some instructions on getting the download as you have to do some trickery.
Ok, so what you need to do is trick Adobe's site into thinking you are downloading a trial to get the software. What you need to do is visit Adobe.com and log in with an account. If you don't have one, you can create one. Once you are logged in, please go here and click the Download Now button: https://www.adobe.com/go/tryacrobatpro/ - cancel the download when it starts as you don't need it. You can now download Design Premium from here: http://trials2.adobe.com/AdobeProducts/MDIA/CS5_5/osx10/DesignPremium_CS5_5_LS1.dmg
OK - We will give it a shot - Thank you
I chatted with you yesterday and you helped me to download the CS5.5 Design Premium, and I was wrong - I have the Design Standard.
Can you still help me to get a downlodd of that today?
Thanks man you are the best!
I downloaded it, but when I go to install my CS5 pacage it wants the CS3 serial #1326-0362-8000-3125-5281-9938, but only gives me CS3 Master pacage to clic on not CS3 Standard. Iput the number in but it says it is invalid.
What to do now?
I tried that but it would not take the CS3 number that I gave it.
the number in my above note.
So when I install CS5 I iut the CS5 # in and it says there is no qualifying product can be found on the computer. So I go to the products and the only thing available is Master Collection for CS3.
I tried putting in the number I have but it says it is not valid.
Got any suggestions
OK - Thanks