How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cris Your Own Question

Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 5477
Experience:  4 years Mac Specialist, Apple Certified.
10156100
Type Your Mac Question Here...
Cris is online now
A new question is answered every 9 seconds

Greetings, I am having a problem understanding how to download

Resolved Question:

Greetings, I am having a problem understanding how to download iOS7 into my iPad 3. The iPad gives me this message:
This update cannot be installed because it requires at least 3.4 GB of storage. You can make more storage available by deleting items in the Usage Settings.
My question is: Am I deleting the apps or iPad storage or iCloud storage or what?
Submitted: 1 year ago.
Category: Mac
Expert:  Cris replied 1 year ago.
Hi,

Thanks for asking your question, my name is XXXXX XXXXX I'll be glad to assist you.

The notification is letting you know that you don't have enough physical space on your iPad for the download to complete. Then install itself on your device, it then shows you how to access Usage Settings.

From there you can see where most of your space is being used. It can be Apps, Music, Videos, Documents.

If you have a bunch of unused or unnecessary apps you can remove some to create space.

I hope this helps and if you have any follow ups. please let me know will be glad to assist you.
Customer: replied 1 year ago.

I could prob. eliminate a bunch of apps that don't take up a lot of space but is there a way that I can eliminate portions of memory from ex. music storage? also, if I have an app like St. Pete Times what am I storing from them?


 

Expert:  Cris replied 1 year ago.
Do you sync your iPad with a PC?

Also, I am not sure what you asking about the St. Pete Times app. Can you clarify your question.
Customer: replied 1 year ago.

I have synced my iPad to my pre-intel G5 in the past but was kinda waiting for the new Mac Pro to come out so that I could get everything on the same page (seemless intigration). Should I just hang loose until the new Pro comes out ?


 

Expert:  Cris replied 1 year ago.
To remove content such as Movies or Music. You would have to do that with the computer you sync your iPad with.

From the sync options you can go into Music tab and check only what you want to keep on the device. Then after you apply and a sync runs it removes what you did not check.

Or you can plug the iPad into a computer and open iTunes. Click on the iPad under devices on the left in iTunes. Then you will have a summary of the iPad. You can check the box manually manage music and movies.

Then iTunes expand the iPad under devices on the left pane. Click on the music tab, then remove the songs you want to remove.

If you decide to wait for the new iMac you will need to setup a sync with your new computer. At this point it would be best to remove the apps you no longer want or need to create space.

If that creates a enough space then you can go ahead with the upgrade w/o having to wait.

Let me know if you have any further questions.
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 5477
Experience: 4 years Mac Specialist, Apple Certified.
Cris and other Mac Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified