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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8800
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have same problem blue tooth is working but the Mac is frozen

Customer Question

I have same problem blue tooth is working but the Mac is frozen and will not open any applications
Submitted: 3 years ago.
Category: Mac
Expert:  Mike replied 3 years ago.
Hold the power button for about 10 seconds to shut off. Then start it up again while holding the Shift key until you see the Apple Logo. When it starts up (may take longerr than usual) restart the normal way and let me know.