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Okay, sounds good. I'll follow these instructions and let you know the result. I may not get back to you right away because I have a child and can't always concentrate on the directions you give me. I hope that's okay. And second, how will I get back to our conversation once I reboot, as the instructions say?
Okay, it's safe booted!
Oh yes, I forgot that part. It's a little strange because it doesn't allow the movie to play. The screen on it is blank. But it's functional. Since it's a long movie, it'll take a while to export. I'll let you know if it's successful.
I tried exporting it a few times, and when I did, the progress bar came up for a few seconds, but then it disappeared. It didn't export. It didn't even begin an export.
I don't see a 'save as' option in imovie. Usually it just saves the project automatically. Where is it exactly?
Yes it is Imovie11. I'm sorry, I thought I mentioned that! And yes, I see the 'duplicate project' option. but it's not highlighted as a choice. It doesn't allow me to choose it.
Yes it's open as if I could edit it or export it if I wanted to. It doesn't show a picture in the upper right screen like it normally does though. It's black. And the sound doesn't play either. It didn't do this before safe mode.
Okay I did all that you told me to do. It's attempting to export the duplicate now. I'll let you know if it's successful or not.
I want to add that since it's a longer movie, it may take a while. Last time, it took a few hours before it crashed. I'm assuming it's okay to wait that long between conversations.
I just came back to my computer and it shut down again.
Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
I have no idea what format it's in. See, that's the problem. I'm trying to export it to another file. I'm trying to export it to quicktime and it crashes. So I can't just open it in quicktime because it hasn't been converted yet.
Right now, from what I'm aware of, it's not in any kind of format other than simply a project in imovie. It's not letting me export it to make it a format, whether it be a movie, an mp4, or anything else. It crashes.
I've already removed the organic tiles as well.
That discussion you linked to me is a good one. I already saw it however. That's how I discovered the problem with the organic tiles.
I'll try the desktop thing and see if it works. If all else fails, I might just take it to the apple store. :-/
Hi! Actually, I had a friend come over who has a mac, and it appears that they have helped me solve the problem. I wish I switched experts sooner cuz I know you guys are great. I just waited too long.
You guys are awesome, anyways, trust me. Next time, this'll be my first source to go to for help. (hopefully there won't be a next time though!)
How does this effect the billing since the problem was solved by my friend? I mean, honestly, you guys did help me a little bit. But I'm not sure how that works.
Yeah I'd like to do a refund request, please. And yes, awesome- I will definitely contact *you* next time if I need any more help. You're quick!