Yes PLEASE! I have to run in the other room and get it.
Jaime, first of all I'm very sorry for your loss :(
Still have the box, I am looking
It doesn't have a disc drive
MacBook Pro It says something about if I have a problem, then MacBook OS X utilities can help repair...does that sound right? Brand new computer last month.
It's macBook Pro and it says something about OS X utilities? Does that sound right?
I'm getting a swirly thing and it won't let me type anything
I turned it off and on again and now it's asking if I want to create new keychain update keychain password, or continue log in
I am getting a message that I need to enter a password XXXXX her gmail got imessage access. I do not have this either
Hi, I got into the macbook ok, thank you so much for your help. There were six pictures of my daughter on there. She only had the computer for a few days before she passed. I don't want to lose all the info on the iPad, so do we have to restore it to factory settings?
Where do I find preferences
I don't see anywhere it says menu or preferences. I will have to finish this tomorrow. Thank you for your help!
Yes, I have apple ID and password. I will bookmark. You are the best!!! TY so much.
I was able to get into icloud ok. Will come back much later today and try iPad. There was nothing stored in iCloud.