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happy to work with you.
turned iMac on this morning, got white screen, then rebooted and got white screen with apple logo, progress bar...
found a response from Mike which suggested turning on holding Cmd + S - then typing in /sbin/fsk -fy..
appears I have an error in my volume which can't be repaired. Can you please advise?
Ahhhmmm I should know that... its the latest, cos I update all the time.
is that leopard? 10.8 is on my macbook, so I'm thinking it would be same? Sorry if that's not much help
macintosh HD and Recovery 10.8.1
OK did this.
received a Red error message: Disk utility can't repair this disk. Back up as many of your files as possible, reformat the disk and restore your backed up files.
That doesn't sound too good hey? I do have a back up on TimeMachine??
Time machine backs up everything right??? I know it is current, but I need to be confident that it backs up everything, photos etc...
I have used it on number of occasions recently to restore files that have been lost, so I know it works for them...
I'd just hate to lose my photos
Thanks John, I checked my external hard-drive (backup disk) through my MacBook, and could see that all files were there.. so have confidently deleted and now restoring from the Backup disk.
Looks like it will take some time (showing as 5 hours) but this may speed up.
Thanks so much for your advice and help, will definitely rate you positively, but will just wait until all is finished in case something goes unexpectedly wrong and I need your advice again.
will let you know final outcome as soon as its completed.
John, its all loaded up and restarted... very strange though as there are no Apps on it... No Mail, Safari, Mission control, Launchpad, App Store, ITunes, iPhoto, time machine, system preference, msword, ms excel etc, facetime etc.
All are missing and only apps displaying in App folder are those that would not have been installed at time of purchase.
How can I get these back?
no, its weird, I can see my whole microsoft folder in the backup it's got everyithing in it but then a 'lightened out version ' of the actual exe icon, and when I click on it message shows as 'cant open because PowerPC apps are no longer supported.
The apps folder is about half the size of the normal one, so it seems that it's not backed up the standard operating system apps, only the ones that are additional to the standard.
should I try and look for my initial startup/purchase disk? How can I download anything if I can't even get safari?? Aghhh
It says I can't reinstall the Mac OS as I'm not connected to the internet.. which I know I am as I'm wifi connected to you right now from my macbook
ignore that I've sorted that out :)
All worked fantastically! Thanks so much John for your help.
Will definitely rate your services as * Excellent ! You saved me a packet in $ and time and worry :)