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Hello Linda! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Yes, there is a simple and full manual from Apple, which you can download and view at the website below (you can also print it if you like to); it has both instructions and illustrations:http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdfAnd of course, if you have any further question, please let me know any time.
Edit: Please let me know if you still need any more help. Thank you very much.