How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 4714
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Mac Question Here...
Kamil Anwar is online now
A new question is answered every 9 seconds

Trying to buy credits through iTunes but every time it says

This answer was rated:

Trying to buy credits through iTunes but every time it says contact www.apple.com/support/iTunes/ww ?

Kamil Anwar :

Hello & Welcome to JustAnswer.

Kamil Anwar :

My Name is XXXXX XXXXX i will be assisting you with your question today.

Kamil Anwar :

Is this the first time you attempted to buy credits?

Kamil Anwar :

Please send me a short message when you are back. Since you appear to be offline - I will be closing the chat. However, once i receive your message i will try to be online within a few minutes.

Customer:

No , I have bought credits before !

Kamil Anwar :

Apple suspends accounts due to a number of reasons which could be your IP Address, Change in Billing Details OR any other suspicious activity.

Kamil Anwar :

You will need to call them on Monday on 133-622

Customer:

Thank u !

Kamil Anwar :

When you call them, you should say simply tell them that it is asking you to contact support and they will be able to fix it..

Kamil Anwar :

If you can take a minute to rate my answer, that will be appreciated.

Kamil Anwar and 2 other Mac Specialists are ready to help you