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Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
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i am playing live streaming content via safari on an ipad4.

Customer Question

i am playing live streaming content via safari on an ipad4. I am trying to airplay this to apple tv but keep encountering the error message "an error occurred loading this content" any suggestions?
Submitted: 3 years ago.
Category: Mac
Expert:  Brandon M. replied 3 years ago.

Brandon M. :

Hello and thank you for contacting us, a paid expert support site. My name is Brandon and I'd be glad to assist you with your issue.

Brandon M. :

Which AppleTV do you have? Is it a small black "puck" or is it a larger white Apple TV?

Brandon M. :

Also, please go to Settings > General > About and let me know the version you have.

JACUSTOMER-lk4p63b5- :

i have a new, black apple tv device

JACUSTOMER-lk4p63b5- :

software version 5.3

Brandon M. :

Thanks for the information. Do you have problems viewing any other content from Safari on the Apple TV?