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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35711
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Every time I open my Safari 6.0.5 this error message appears: Safari

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Every time I open my Safari 6.0.5 this error message appears:
Safari 6.0.5 (v8536.30.1) has not been tested with the plugin SplashID.bundle (null) (v6.0.4). As a precaution, it has not been loaded. Please contact the plugin developer for further information.

How can I remove it?

Hello Wilson! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please try the following:

- In Safari, click on Safari menu on the top, then click on Preferences...
, then click on the Extensions tab
, then remove that plugin if it's there, then check.

- If that does not work, quit Safari, open Finder (or open Mac HD drive on the Desktop)

, then go to Library, then Internet Plug-Ins, and remove that plugin (drag it to the Trash), then open Safari, and check.

- If that still does not work, quit Safari, then open Finder
, then press the Option key on your keyboard while clicking on Go, then select Library
, then open Internet Plug-Ins, and remove that plugin
, then open Safari, and check.

Does any of those suggestions work? Or if you'd like me to do all these steps directly for you, we can set up a remote session; please let me know.

Please click on the Reply to Expert tab below and reply back to me, so I can help further. Thank you very much.

Viet - Mac Tech and 5 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Viet,


I followed all the steps but I do no find that plugin

Hi Wilson,

I'm sorry; let's try some more methods:

 

- Close Safari, then go to Finder, then Library (or open Mac HD drive on the Desktop, then Library)

, then go to Application Support\SIMBL\Plugins (or something similar)

, then delete SplashID.bundle if it's there.

 

(If needed, search for keyword "SplashID" on your whole computer, and delete it.)

 

- If that does not work, in Safari,
, click Safari menu on the top, then click on Empty Cache, if available, then click on the Empty button
, click Safari menu on the top again, then click on Reset Safari
, then select all boxes there, then click on the Reset button
, then check.

Please let me know. Thank you

Customer: replied 3 years ago.

Viet,


Thanks, XXXXX XXXXX on the first recomendation of the seconde answer:


it was on:


Application Support\SIMBL\Plugins (or something similar)


Thanks again


Wilson

Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please rate my service above on this web page? Thank you very much.

Customer: replied 3 years ago.

Dear Viet,


When I start my notebook (macbook pro 13 retina) it shows a message: "Mount Notification ended suddenly " - I don't know if this is the right translation, I use portuguese in this machine.


What does it means? It still working perfectly


Wilson

Hi Wilson,

Please go to Finder, then Library, then Application Support,
, then move the item below to Trash, then it should solve the issue:

Paragon NTFS for Mac OS X/Mount Notification.app/Contents/MacOS/Mount Notification

 

If that does not work, please download and install, then uninstall Paragon NTFS for Mac program:

http://download.cnet.com/Paragon-NTFS/3000-2248_4-75300588.html


If you have any new computer issue, please submit it at the website below. Thank you,

http://www.justanswer.com/computer/expert-itstuff/

Customer: replied 3 years ago.

OK


It worked


Thanks


I am on the 7 days free trial now

Great. You're welcome. For any billing question / issue, you can contact our customer service any time:

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