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Mac Specialist
Mac Specialist, Mac Specialist
Category: Mac
Satisfied Customers: 8125
Experience:  12+ years of experience as a professional computer engg.
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I am logged into hotmail on my iPad but its Pc site format.

Customer Question

I am logged into hotmail on my iPad but its Pc site format. How can I revert this to iPad format without logging out?
Submitted: 1 year ago.
Category: Mac
Expert:  Mac Specialist replied 1 year ago.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

I guess you may have logged into Hotmail via safari

Customer : Yes
Tech Specialist :

I guess that is the issue

Tech Specialist :

Please close safari

Customer : I don't know the hotmail password will I be able to get back into it if I do this
Tech Specialist :

Yes it will not log you out

Customer : Ok so how do I close safari
Customer : promisesafari promise it won't log me out
Tech Specialist :

Are you talking to me via iPad?

Customer : Yes
Tech Specialist :

Oh, if you close safari, how will you talk to me?

Customer : Ummmm I don't know?
Tech Specialist :

Do you have any computer nearby?

Customer : Yes
Tech Specialist :

Can you open this chat via the computer?

Tech Specialist :

If you don't know how, say how

Customer : Tell me how to and I will
Tech Specialist :

Open your hotmail using computer

Customer : Can we talk via phone
Tech Specialist :

yes open your mail on phone

Customer : And do what?
Tech Specialist :

do you see a mail from justanswer with subject like "Tech has just answered your question"

Customer : No I just have a PayPal reciept
Customer : Can I call you
Customer : Are you still there?
Tech Specialist :

Sorry

Tech Specialist :

I got disconnected

Tech Specialist :

Oh, in iPad, click on home button, in home page, don't click on safari but click on "Mail"

Tech Specialist :

you should get into the mail mode of iPad

Tech Specialist :

See if that works

Expert:  Mac Specialist replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Mac Specialist replied 1 year ago.
Tor, do you need further help with this issue?
Expert:  Mac Specialist replied 1 year ago.
Hi Tor,

Please let me know how is the issue now? If you need further help with this issue, kindly get back to me and reply below. If everything is good, please rate me positively for the help using the smileys on this page.

Thanks,
Gabriel
Tech Specialist - JustAnswer.com

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