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Steve Herrod
Steve Herrod, Mac Support Specialist
Category: Mac
Satisfied Customers: 2732
Experience:  OSX certified, many years experience supporting Apple Hardware & Software
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Hi Steve! I spent all day picking out the best photos from

Customer Question

Hi Steve! I spent all day picking out the best photos from two recently uploaded events on iPhoto. I compiled them into an album, and cropped and edited the photos to their ideal state. Going through them one last time, I decided to fiddle with one photo in one of the events, added it to the album, and manually moved it to compare to the other edited version already in the album - which I could not find. I scrolled through a bit, a let go of the mouse. That was when all of the photos except the last added one disappeared, so I did Edit, Undo Move. All that did was leave me with an empty album, and hitting redo left me with, once again, just that last photo. What do I do?? I really do not want to go through all that effort again if I can help it :(
Submitted: 1 year ago.
Category: Mac
Expert:  Lindie-mod replied 1 year ago.

Hello,

I'm Lindie, and I’m a moderator for this topic. I sent your requested professional a message to follow up with you here, when they are back online.

If I can help further, please let me know. Thank you for your continued patience.

Best,

Lindie

Expert:  Steve Herrod replied 1 year ago.
Hi,

I'll be happy to help with this issue - are the Events still showing in iPhoto but just without the pictures?

The first thing I would do would be to take a backup copy of the iPhoto library - this should be under the Pictures Folder-->iPhoto Library.

Once you have a copy of this, we can start iPhoto while holding down the Command & Option keys which will allow some repair options.

HT2638_9.3_rebuild--en.pngBased on the description, Repair Database may be required but let me know exactly what iPhoto is showing at present within the Events.

Cheers

Steve
Steve Herrod, Mac Support Specialist
Category: Mac
Satisfied Customers: 2732
Experience: OSX certified, many years experience supporting Apple Hardware & Software
Steve Herrod and 6 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

Hey,


Thanks for your response. The original photos and any duplicated, edited ones that I made within the events are there. Unfortunately, after selecting the best photos, I edited the rest of them within the album.


I went to Pictures and tried to make a copy, which is loading now...


Okay I have a copy of the library now. Unfortunately, nothing happens when I open iPhoto while holding Command + Option...Also, once I figure out how to do this repair, what does it entail? Am I risking anything major, aside from losing the photos, which I now have a copy of, I mean.


- Michelle

Expert:  Steve Herrod replied 1 year ago.
Hi Michelle,

Thanks for the info - this is the link to the Apple support page on rebuilding/repairing the iPhoto database.

http://support.apple.com/kb/ht2638

There should actually be more options than in the original screenshot. I would try the Repair option first (option 1) and then the orphan option (option 5).

With a backup copy of the library there is no risk and it may restore what has been lost.

Let me know

Cheers

Steve
Customer: replied 1 year ago.

Unfortunately, this did not restore the missing photos :/ thank you for your time...

Expert:  Steve Herrod replied 1 year ago.
No problem - was it the same result with both option 1 and option 5?

Cheers

Steve
Customer: replied 1 year ago.

Yes, I tried them all in the end, just to see if any of them worked. Hopefully doing that at least will prevent future problems!


:)

Expert:  Steve Herrod replied 1 year ago.
OK, I will also see if I can come up with any other options.

Cheers

Steve
Customer: replied 1 year ago.

I appreciate that, thank you.

Expert:  Steve Herrod replied 1 year ago.
No problem, you're welcome!

Cheers

Steve

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Steve Herrod
Steve Herrod
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OSX certified, many years experience supporting Apple Hardware & Software