Hello My name is XXXXX XXXXX sounds like you are unable to access your dock and cannot shut down your machine from the apple menu ?
What version of the operating system are you using ?
I think it is version 10.7
whn I click on the apple symbol it just give a colored circle an doesn't bring up the verzion. If I click on shutdown it does nothing - the only way I can shut down is to hold the start button for a few seconds..
THis has been going on for about a week -
I do have a backup
ok I will be back momentarily
I am sorry that I gave you a bad rating - I was confused by the way to answer the question and I kept getting kicked off the session. Then last night I was getting denied from answering the response.
So maybe we might start over.