welcome to just answer
My name isXXXXX and i will be doing my best to help you solve this problem
Which version of microsoft powerpoint are you using?
How do I tell? Has to be new in any event
so its 2008 or later
and which osx are you running?
ok please do the following
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Tell me when you're there so we can continue
When I hit Go I don't see Home
ok, at Library
When I open Microsoft all I see is Office, and when I open office I don't see Powerpoint
ok open office
Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.
can you locate any of them
I don't see Microsoft PowerPoint Toolbars or PowerPoint toolbars in Office
ok that means that powerpoint is using the default preferences. ok give me a second
I have used PP before on this Mac
i understand, its usually a problem that may be caused by another program installation that conflicted with office
One of the resolutions is removing the prefrences but it appears that powerpoint was using default prefrences
so we will attempt something else
Did you attempt to uninstall and reinstall office?
Nope. That sounds dangerous
ok lets check something
Open Activity Monitor
close all office applications first
check whether powerpoint appears there if it appears to already be running. If it is, force quit it.
I forced a quit and now everything is working fine!
Where are you anyway?
Now powerpoint opens successfully right?
I am not allowed to exchange personal infromation here unfortunatley
I think we're good. Bye