welcome to just answer
I would do my best to assist you on this.
Tell me when you are ready to chat
ok what cable are you using to connect to your tv?
yeah i understand but the model, brand
??? Mini Display port to HDMI Cable by Cablesson
If you go to system preferences , then display, can you locate an option named : " Mirror Displays"?
while the cable is connected for sure
ok can you select this option and tell me what happens
The computer screen turns blue for a second
and the tv?
does it show anything
Did this cable work before?
I mean did you manage to use it before, with a different T.V. or with the same T.V.
no it is new
I have researched and it seems that apple doesn't approve this brand.
This is the recommended cable from apple
Many customers reported this cable among others that don't actually function correcty
so is there nothing i can do then?
I think you need to replace the cable, as it should recognize the desktop picture as soon as you select the hdmi input on your TV
i will give you a link to the video for installing the cable, follow it carefully to make sure we tried everything
I need a new cable!!! thanks